https://www.electrolux.com.au/promotions
Receive $50 Spa Voucher when you spend over $199 on Ergorapido or receive $100 Spa Voucher when you spend over $299 on Ergorapido!
Purchase period: 18 April 2017 - 21 May 2017
Redemption period: 18 April 2017 - 18 June 2017
Via online redemption
ELECTROLUX ERGORAPIDO SPA VOUCHER PROMOTION 2017
TERMS AND CONDITIONS Redemption
1. Information on the offer and how to claim the offer form part of these Terms and Conditions.
Participation in this promotion is deemed acceptance of these Terms and Conditions.
2. The Promoter is Electrolux Home Products Pty Ltd (“EHP”) of 163 O’Riordan Street, Mascot NSW
2020 ABN 51 004 762 341 and its agents in the promotion, including their officers, employees and
agents (collectively called the “Promoter”). No correspondence received concerning this promotion
will be entered into. Please refer to the mailing address nominated on the redemption site.
3. The promotion commences on 18th April 2017 and closes at 11.59pm AEST on 21st May 2017
(“Promotional Period”). Redemptions will be open from 18th April 2017 to 5pm, 18th June 2017
("Redemption Period")
4. This promotion is only open to Australian residents 18 years or over, who purchase an Electrolux
Ergorapido Vacuum Cleaner over the purchase value of $199 in a single transaction from any
participating Electrolux Retailer (“Participating Retail Stores”) during the Promotional Period for
domestic use by that purchaser only at a residential address.
5. Employees (and their immediate families) of the Promoter, participating sales agents and agencies
associated with this promotion are ineligible to claim. Immediate family means any of the following:
spouse, ex-spouse, de-facto spouse, child or stepchild (whether natural or by adoption), parent, stepparent,
grandparent, stepgrandparent, uncle, aunt, niece, nephew, brother, sister, step-brother,
step-sister or 1st cousin.
6. The Promoter does not guarantee that all models of the Electrolux Ergorapido Vacuum Cleaner range
will be available for purchase throughout the Promotional Period.
7. For the purposes of these Terms and Conditions, the following definitions apply:
'Purchase' means order placed and payment made in full for the Participating Product during the
Promotional Period from an Australian participating authorised Electrolux dealer.
‘Australian participating authorised Electrolux dealer’ means only retail partners of EHP (including
online retail partners) approved by EHP;
“Purchase” does not include:
(i) Rental payment plans with a term of less than 18 months;
(ii) Orders not paid in full;
(iii) Commercial or business transactions; or purchases made for commercial or business purpose; or
purchased in a business name;
(iv) Second hand products;
(v) Electrolux staff and the staff’s immediate family purchases;
(vi) Purchases made in conjunction with any other promotion;
(vii) Purchases made directly from EHP Pty Ltd; and
(viii) Purchases made through any unauthorised retailer.
8. The Promoter recommends that prior to purchasing a Participating Product the customer verifies
that the retailer is authorised to participate in this Promotion.
9. Every valid claim received during the Redemption Period will be awarded an Electronic Spa Voucher
(ESV) valued at $100 (if the purchase price of the Electrolux Ergorapido Vacuum Cleaner was over
$299.00) or $50 (if the purchase price of the Electrolux Ergorapido Vacuum Cleaner was between
$199.00 to $298.99).
10. The ESV will be valid for any Endota Spa (
www.endotaspa.com.au) and Spa Wellness Network
(
www.spa.com.au) retailer within Australia.
11. If the claimant does not have a participating Spa retailer within a 20km of their residence, they will
also be given the option to select an Electronic Woolworths Voucher to the same value.
12. Customers will be sent an email containing a unique code and website link to visit and redeem their
ESV. Unique codes will expire 3 months from the date of email. Once a unique code is used & ESV is
redeemed, please refer to the spa retailer voucher for expiry. Digital gift voucher expiries differ per
retailer. All vouchers come with additional terms and conditions specific to each retailer.
13. The Promoter is not accountable for undeliverable emails due to: incorrect email addresses supplied
by claimants, email addresses that bounce back, or if the email is filtered to spam by the mailbox
provider. Unique codes can be resent, however the original expiry will remain. Failure to redeem the
unique code within 3 months will result in a forfeit of the prize.
14. Claimants should allow up to one week for their ESV to be emailed to them from the time their
approved claim has been submitted. Only 1 claim per person (with a maximum also of 1 claim
collectively by all persons in any one household) is permitted in accordance with the claim
requirements.
15. To claim the ESV, the claimant must complete the official claim form at
www.electrolux.com.au/ergorapido including their first name, last name, contact phone number,
complete delivery address, nominated email address, Electrolux product model number, serial
number, purchase receipt number, purchase receipt date, store of purchase and scan and upload
their purchase receipt. Claims must be received by 5pm AEST on 18th June 2017 (end of Redemption
Period). No claims will be processed after this date. If a claimant is unable to provide the serial
number of the Participating Product purchased at the time of submitting the online claim form, the
claim will be accepted for consideration, however, the claimant must provide the serial numbers to
the Promoter within 90 days of the end of the Promotional Period. Such claimants will be sent an
email by the Promoter providing them with information on how to submit their serial number.
16. This is an online redemption only. All claims must be made by the actual purchaser of the
Participating Product as evidenced by the purchase receipt. Claims by any other person will not be
accepted. Please refer to the ‘How to claim’ instructions online for more details.
17. The Promoter reserves the right, at any time, to verify the validity of claims and claimants (including
a claimant’s identity, age and place of residence) and to disqualify any claimant who submits a claim
that is not in accordance with these Terms and Conditions or who tampers with the claim process.
Failure by the Promoter to enforce any of its rights at any stage does not constitute a waiver of those
rights.
18. If a claimant has not received their purchased item/s from their retailer, at time of payment,
claimants are still eligible for the ESV if they have paid in full within the promotional period.
Purchases or claims showing incomplete payment for the participating products will not be accepted.
The claimant MUST however lodge a claim before the end of the redemption period.
19. Incomplete, indecipherable or illegible claims will be deemed invalid.
20. The Promoter’s decision is final and no correspondence will be entered into.
21. The claimant must retain their original purchase receipt as proof of purchase. Failure to produce
either the original or a copy of the purchase receipt when requested may, in the absolute discretion
of the Promoter, result in invalidation of the claimant’s claim and forfeiture of any right to the ESV.
22. The claimed ESV is not transferable or exchangeable for cash & is not redeemable at the point of
purchase.
23. The Promoter accepts no responsibility or liability in relation to any delay in satisfying any claim for
the ESV.
24. Any cost associated with accessing the Promoter's website for the purpose of making a claim is the
claimant's responsibility.
25. The use of any automated entry software or any other mechanical or electronic means that allows an
entrant to automatically enter repeatedly is prohibited and will render all entries submitted by that
entrant invalid.
26. The Promoter makes no guarantee of the availability of its web services and will not be held
responsible for interruption of service that may interfere with the ability to participate in the
Promotion.
27. The Promoter is not responsible for any problems or technical malfunction of any telephone or
network or lines, servers or providers, computer equipment, software, technical problems or traffic
congestion on a mobile network, or any combination thereof, or any other technical failures
including any damage to a claimant’s or any other person's mobile device or computer related to, or
resulting from, participation in this promotion or the downloading of any materials related to this
promotion.
28. If there is an event beyond the promoter’s control which causes an interruption to its processing of
the promotion the Promoter reserves the right to cancel, terminate, modify or suspend the
promotion subject to any written directions from a relevant Regulatory Authority.
29. Caution: any attempt to deliberately damage the Promoter's promotional website or the information
on the website, to cause malicious damage or interference with the normal functioning of the
website, or to otherwise undermine the legitimate operation of this promotion may be a violation of
criminal and civil laws. Should such an attempt be made, whether successful or not, the Promoter
reserves the right to seek damages to the fullest extent permitted by law. If the Promoter suffers loss
or incurs any costs in connection with any breach of these conditions of entry or any other legal
obligation by entrant claimant, the claimant agrees to indemnify the Promoter for those losses,
damages and costs.
30. The Promoter will not be responsible for any incorrect, inaccurate or incomplete information
communicated in the course of, or in connection with, this promotion if the deficiency is occasioned
by any cause outside the reasonable control of the Promoter.
31. The Promoter reserves the right to reclaim the ESV from any claimant, if the initially purchased
Participating Product is returned after the claim has been processed and fulfilled (other than for
warranty reasons). This clause does not limit or affect the claimant's rights with regards to warranties
on the Participating Product either from the manufacturer or implied by legislation.
32. If for any reason this promotion is not capable of running as planned because of infection by
computer virus, bugs, tampering, unauthorised intervention, technical failures or any other causes
beyond the reasonable control of the Promoter which corrupt or affect the administration, security,
fairness, integrity or proper conduct of this promotion, the Promoter reserves the right in its sole
discretion to cancel, terminate, modify or suspend the promotion, subject to any written directions
from a regulatory authority made under applicable State or Territory legislation.
33. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit, exclude or
modify any provision of relevant legislation including the Competition and Consumer Act and the
Australian Consumer Law in the Commonwealth, State and Territories of Australia (“Non-Excludable
Guarantees”).
34. Except for any liability that cannot be excluded by law, the Promoter (including its officers,
employees and agents) excludes all liability (including for negligence) for any personal injury or any
loss or damage (including loss of opportunity) whether direct, indirect, special or consequential,
arising in any way out of the Promotion, including, but not limited to, where arising out of the
following:
(a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s
control);
(b) any theft, unauthorised access or third party interference;
(c) any claim that is late, lost, altered, damaged or misdirected (whether or not after their receipt by
the Promoter) due to any reason beyond the reasonable control of the Promoter;
(d) any variation in offer value to that stated in these Terms and Conditions;
(e) any tax liability incurred by a claimant; or
(f) use of a ESV
35. All claims and any copyright subsisting in the claims become and remain the property of the
Promoter. The Promoter collects personal information about claimants to include claimants in the
promotion. If the personal information requested is not provided, the claimant may not participate in
the promotion. By participating in the promotion and opting in at the point of product registration,
each claimant also acknowledges that a further primary purpose for collection of claimants’ personal
information by the Promoter is to enable the Promoter to use the information to assist the Promoter
in improving goods and services and to contact claimants in the future with information on special
offers or provide claimants with marketing materials via any medium including mail, telephone and
commercial electronic messages (SMS (Short Message Service), MMS (Multimedia Message Service),
IM (Instant Messaging) and email) or any other form of electronic, emerging, digital or conventional
communications channel whether existing now or in the future. The Promoter may share information
with its Australian related companies and promotional partners who may contact claimants with
special offers in this way. By entering the promotion and opting in at the point of product
registration, each claimant agrees that the Promoter may use claimants’ personal information in this
manner. Claimants can also gain access to, update or correct any personal information by contacting
the Promoter via email at
promotions@electrolux.com.au. All personal information will be stored at
The Consortium Centre of 1 Basalt Road, Pemulwuy, NSW 2145. A copy of the Promoter's Privacy
Policy in relation to the treatment of personal information collected may be obtained by contacting
the Promoter.
36. LAY-BY-CLAUSE Please note that only lay-bys that have been initiated within the Promotional Period
and paid in full by the end of the Promotion Period (and redeemed during the Redemption Period)
are eligible for the ESV.
37. PLEASE NOTE: Purchasers of Participating Products (see clause 6) models for Government and
Commercial contract sales, second quality (T2), and auction goods are excluded from this promotion.
SECOND QUALITY GOODS (T2) means products bearing Serial Numbers with the prefix “A”, “B” or
“C”
Australian Competitions Club
