Australian Competitions Club

https://www.bankwest.com.au/content/dam/bankwest/documents/shared/terms-conditions/bankwest-customer-experience-surveys-prize-draw-terms-conditions.pdf


This competition commences at 12:00AM Australian Western Standard Time
(“AWST”) on 1st January 2024 and closes at 11:59PM AWST on 31st
December 2024 (“Promotional Period”). Taking part in this competition
constitutes acceptance of these terms and conditions.
2. Bankwest, a division of Commonwealth Bank of Australia ABN 48 123 123
124 AFSL/Australian credit licence 234945, Bankwest Place, 300 Murray
Street, Perth WA 6000, ph. 13 17 19, is the promoter of this competition,
authorised under NSW TP/03134; ACT TP23/00448.2; and SA Licence No
T23/329.
3. Entry is open to Australian residents (‘Eligible Entrants’) who are Bankwest
customers aged 14 years of age and older. Entrants under 18 years of age
must obtain the prior permission of their parent or legal guardian in order to
be able to enter.
4. To enter, Eligible Entrants must, during the Promotion Period, complete the
following steps:
a) Receive an invitation from the Promoter to participate in the Customer
Experience survey by way of email invitation;
b) Click on the bespoke online survey link contained within the email and;
c) Complete the survey by answering the survey questions and submitting
the completed survey.
5. For each Entry Survey completed, Eligible Entrants will receive one entry into
the Promotion (“Eligible Entry”). Each Entry Survey may only be completed
once.
6. The winner(s) of the competition will be selected by Computerised random
draw at Qualtrics Sydney, Level 15/1 Denison Street, North Sydney, NSW 2060,
at the times and dates set out in clause 8 from all entries received during the
relevant Entry Period shown in clause 8.
7. The first (1) valid Eligible Entry drawn in each Monthly Draw (“Winner”) will win
an electronic gift card supplied by GiftPay, in the amount of $500 including
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Bankwest, a division of Commonwealth Bank of Australia
ABN 48 123 123 124 AFSL / Australian credit licence 234945
GST (a "Monthly Prize"). The subsequent ten (10) valid Eligible Entries drawn
in each Monthly Draw (“Winners”) will win an electronic gift card supplied by
GiftPay, each in the amount of $50 including GST (each a "Monthly Prize").
Total Prize pool per month of $1000 including GST.
8. Monthly Prize Draw Schedule are as follows (all times are AWST unless
otherwise specified):
Month Entry Period (AWST) Draw date and time (AWST) Notification date
1 12:00am 01/01/24 to 11:59pm 31/01/24 01/02/24 at 11.30am 05/02/24
2 12:00am 01/02/24 to 11:59pm 29/02/24 01/03/24 at 11.30am 05/03/24
3 12:00am 01/03/24 to 11:59pm 31/03/24 02/04/24 at 11.30am 04/04/24
4 12:00am 01/04/24 to 11:59pm 30/04/24 01/05/24 at 11.30am 03/05/24
5 12:00am 01/05/24 to 11:59pm 31/05/24 04/06/24 at 11.30am 06/06/24
6 12:00am 01/06/24 to 11:59pm 30/06/24 01/07/24 at 11.30am 03/07/24
7 12:00am 01/07/24 to 11:59pm 31/07/24 01/08/24 at 11.30am 05/08/24
8 12:00am 01/08/24 to 11:59pm 31/08/24 02/09/24 at 11.30am 04/09/24
9 12:00am 01/09/24 to 11:59pm 30/09/24 01/10/24 at 11.30am 03/10/24
10 12:00am 01/10/24 to 11:59pm 31/10/24 01/11/24 at 11.30am 05/11/24
11 12:00am 01/11/24 to 11:59pm 30/11/24 02/12/24 at 11.30am 04/12/24
12 12:00am 01/12/24 to 11:59pm 31/12/24 06/01/25 at 11.30am 08/01/25
9. The Monthly Prize Winners will be notified by email from Bankwest 2 working
days after the Draw Date. The winner(s) details will also be published online at
www.bankwest.com.au on the notification dates specified in the table above.
10. Winners are to claim their prize in the manner set out in the email informing
them that they have won.
11. There are 132 prizes(s) of Giftpay Electronic Gift Cards to be won. There are
12 prize(s) valued at $500 (including GST) each. There are 120 prize(s)
valued at $50 (including GST) each. Prizes are not transferable or redeemable
for cash. The total prize pool value is $12,000 (including GST).
a) Conditions and exclusions apply to the GiftPay electronic gift card. For
full terms and conditions, visit
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Bankwest, a division of Commonwealth Bank of Australia
ABN 48 123 123 124 AFSL / Australian credit licence 234945
https://www.giftpay.com/egift/info.aspx or email
support@giftpay.com
b) Winners can choose from a select range of electronic gift cards offered
by GiftPay, subject to demand and availability.
12. If any prize remains unclaimed after 3 months of the draw, the Promoter will
conduct an unclaimed prize draw in the same manner and place as the
original draw, subject to any directions from the Office of Liquor, Gaming and
Racing NSW), or given under The Lotteries Act 1964 (ACT), or given under The
Lotteries Regulations 2021 (SA). The Redraw Prize Winners will be notified by
email from Bankwest 2 working days after the Draw Date. The winner(s)
details will also be published online at bankwest.com.au on the notification
dates specified in the table below.
13. The Prize Redraw Schedule is as follow (all times are AWST unless otherwise
specified):
Month Entry Period (AWST) Redraw Date & Time (AWST) Redraw
Notification Date
1 12:00am 01/01/24 to 11:59pm 31/01/24 01/05/24 at 11.30am 03/05/24
2 12:00am 01/02/24 to 11:59pm 29/02/24 04/06/24 at 11.30am 06/06/24
3 12:00am 01/03/24 to 11:59pm 31/03/24 01/07/24 at 11.30am 03/07/24
4 12:00am 01/04/24 to 11:59pm 30/04/24 01/08/24 at 11.30am 05/08/24
5 12:00am 01/05/24 to 11:59pm 31/05/24 02/09/24 at 11.30am 04/09/24
6 12:00am 01/06/24 to 11:59pm 30/06/24 01/10/24 at 11.30am 03/10/24
7 12:00am 01/07/24 to 11:59pm 31/07/24 01/11/24 at 11.30am 05/11/24
8 12:00am 01/08/24 to 11:59pm 31/08/24 02/12/24 at 11.30am 04/12/24
9 12:00am 01/09/24 to 11:59pm 30/09/24 06/01/25 at 11.30am 08/01/25
10 12:00am 01/10/24 to 11:59pm 31/10/24 03/02/25 at 11.30am 05/02/25
11 12:00am 01/11/24 to 11:59pm 30/11/24 04/03/25 at 11.30am 06/03/25
12 12:00am 01/12/24 to 11:59pm 31/12/24 01/04/25 at 11.30am 03/04/25
14. As a condition of claiming the Prize each Winner consents, or the Winner’(s)
parents(s) or guardians(s) consent, to the Promoter using their name,
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Bankwest, a division of Commonwealth Bank of Australia
ABN 48 123 123 124 AFSL / Australian credit licence 234945
likeness, image and/or voice (including photograph, film and/or recording of
the same) in media for an unlimited period of time without remuneration for
the purpose of promoting this Competitions (including an outcome), the
Promoter and or products/services supplied by the Promoter.
15. Bankwest accepts no responsibility for loss or damage to prizes in transit.
16. No correspondence will be entered into. The Promoter’s decision is final.
17. To the extent permitted by law, the Promoter and its related entities and their
respective directors, officers, employees and agents will not be liable for any
personal injury, loss or damage, whatsoever which is suffered or sustained
(including, but not limited to) indirect or consequential, financial or other loss)
to or by an Entrant or Winner.
18. Winners of the Prize accept the Prize ‘as is’ and acknowledge that the
Promoter accepts no responsibility for any tax implications that may arise
from their Prize. Beneficiaries of the Prize should seek advice from the
Australian Tax Office or their own taxation adviser or independent financial
adviser.
19. The Promoter reserves the right, at any time, in its sole discretion, to verify the
validity of entries and Entrants including an Entrant’s identity, age, place of
residence and reserves the right, in its sole discretion, to disqualify any
Entrant whom the Promoter has reason to believe has breached any of these
terms, tampered with the entry process or engaged in any unlawful or other
improper misconduct calculated to jeopardise fair and proper conduct of the
Promotion. The Promoter's legal rights to recover damages or other
compensation from such an offender are reserved.
20. If for any reason this Promotion is not capable of running as planned
(including, but not limited to infection by computer virus, bugs, unauthorised
intervention, fraud, technical failures or any other causes beyond the control
of the Promoter which corrupt or affect the administration, security, fairness,
integrity or proper conduct of this Promotion), the Promoter may, subject to
the approval of all relevant regulatory authorities, take any action that may be
available including cancelling, terminating, modifying or suspending the
Promotion.
21. Failure by the Promoter to enforce any of its rights at any stage does not
constitute a waiver of those rights.
22. Nothing in these terms limits, excludes or modifies or purports to limit,
exclude or modify the statutory consumer guarantees as provided under the
Competition and Consumer Act (Cth), as well as any other implied warranties
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Bankwest, a division of Commonwealth Bank of Australia
ABN 48 123 123 124 AFSL / Australian credit licence 234945
under the ASIC Act (Cth) or similar consumer protection laws in the states
and territories of Australia (Non-Excludable Guarantees).
23. Except for any liability that cannot by law be excluded, including the Non-
Excludable Guarantees, the Promoter and its related entities (including its
respective directors, officers, employees and agents) are not responsible for
and exclude all liability (including negligence), for any personal injury; or any
loss or damage (including loss of opportunity); whether direct, indirect, special
or consequential, arising in any way out of:
a) any technical difficulties or equipment malfunction (whether or not
under the Promoter’s control);
b) any theft, unauthorised access or third party interference;
c) any entry or Prize claim that is late, lost, altered, damaged or
misdirected (whether or not after their receipt by the Promoter) due to
any reason beyond the reasonable control of the Promoter;
d) any variation in Prize value to that stated in these terms;
e) any tax liability incurred by a beneficiary of a Prize (including an Entrant
and the Prize Recipient);
f) use/taking of the Prize
g) the Promotion.
24. All entries become the sole property of the Promoter. The Promoter collects
your personal information so that it may process your entry, administer this
Promotion and contact you regarding information on products or services that
may be of interest to you