https://www.greencrossvets.com.au/wp-content/uploads/2022/03/Greencross-Vets-Customer-Feedback-Promotion-Final-TCs-1-March-30-June-2022.pdfTerms and Conditions of Greencross Vets Customer Feedback
Promotion.
1. Information on how to enter and the prizes form part of these Terms and Conditions.
Participation in Greencross Vets Customer Feedback Competition ("Competition") is
deemed acceptance of these Terms and Conditions.
Promoter
2. The promoter is Feedback ASAP Pty Ltd (ABN 53 146 056 331) St Kilda Road Towers,
Level 1, 1 Queens Road, Melbourne, Victoria, 3004.
Competition Period
3. The period of this Competition begins at 12:00:00am (AEDT) on 1
st of March 2022 and
ends at 11:59:59pm (AEST) on 30th of June 2022. (“Competition Period”).
Eligibility to Enter
4. Entry is only open to Australian residents aged 18 years and over who are current and
former customers of Greencross Vets who have received a promotional SMS from the
Promoter.
5. Employees (and their Immediate Family Members) of the Promoter or of Greencross Vets,
as well as any agency associated with this Competition are ineligible to enter. Immediate
Family Members means any of the following: spouse, ex-spouse, de-facto, ex-de-facto,
child or step-child (whether natural or by adoption), parent, step-parent, grandparent, stepgrandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first
cousin.
How to Enter
6. To enter the Competition, an eligible entrant must complete one of the following mechanics
during the Promotional Period:
(A) Email Entry: (i) click on the link provided in the email that they receive from the
Promoter to be directed to the promotional website; and (ii) input the requested
personal details and answer all the questions in the survey as prompted on the
promotional survey, and submit the fully completed survey.
(B) SMS Entry: (i) click on the link provided in the SMS that they receive from the
Promoter to be directed to the promotional website; and (ii) input the requested
personal details and answer all the questions in the survey as prompted on the
promotional website, and submit the fully completed survey.
7. For the sake of clarity, the entrant will be the person whose name is registered on the
Greencross Vets account relevant to the mobile phone number or email address submitted
on entry.
8. Only one (1) entry permitted per feedback request.
Prize Draw
9. Entries open and close for the draw on the dates and times specified in the table below.
The prize draw will be conducted by Feedback ASAP Pty Ltd, St Kilda Road Towers, Level
1, 1 Queens Rd, Victoria, 3004 at 11:00am AEST on the date specified in the table below
Entries Open Entries Close Draw Date
12:00:00am (AEDT) on
1
st March 2022
11:59:59pm (AEST) on
30th June 2022 15
th July 2022
10.The winner of the prize draw will be notified by telephone within two (2) days of the draw.
If the winner is located in the ACT they will be contacted by mail. The winner’s name will
be published on
http://www.greencrossvet.com.au/ within 7 days of the relevant draw.
Prize
11.The first valid entry drawn in each prize draw will win a $1,000 VISA Gift Card.
12.The VISA Gift Card will be posted to the winner by registered mail until the date shown on
the front of the card. The VISA Gift Card is subject to its terms of issue and may not be
accepted by all retailers. The Promoter accepts no liability for a defective Gift Card
however, if necessary, will provide reasonable assistance to the winner to ensure a
replacement Visa Gift Card is provided.
13.Any ancillary costs associated with redeeming the Visa Gift Card not included. Any unused
balance of the Visa Gift Card will not be awarded as cash. Redemption of the Visa Gift
Card is subject to any terms and conditions of the issuer including those specified on the
Visa Gift Card.
Unclaimed Prize Draw
14.If the prize is still unclaimed after three calendar months of the original prize draw, the
Promoter will conduct a further draw for the prize, subject to any directions from any
regulatory authority. The unclaimed prize draw will be conducted at the same times and
place as the original draw. The date for the draw would be on:
17
th October 2022
The winner of the unclaimed prize draw will be notified by telephone and SMS within
two (2) days of the draw. If the winner is located in the ACT they will be contacted by
mail. The winner's name will be published
http://www.greencrossvet.com.au/ within 7
days of the prize draw.
General
15.This is not a game of skill. The prize winner will be selected by Feedback ASAP Pty Ltd at
random through an automatic selection process.
16.Incomplete entries will be deemed invalid and removed from the draw. The promoter's
decision is final and no correspondence will be entered into.
17.The total value of the prize pool is AU$1,000.
18.The prizes are not transferable or exchangeable and cannot be taken in any other form
(including not being able to be taken as cash).
19.Subject to the unclaimed prize draw clause 14, if for any reason the winner does not take
possession of their prize by the times stipulated by the Promoter, then the prize will be
forfeited.
20.The draw will be conducted by Feedback ASAP, St Kilda Road Towers, Level 1, 1 Queens
Road, Melbourne, Victoria, 3004.
21.Any entrant (who the Promoter automatically enters into the Competition when they
provide Feedback) who no longer wishes to participate in the Competition can email
support@feedbackasap.com and request for their entry to be removed from the relevant
draw
Australian Competitions Club
