http://www.allphones.com.au/feedback/

Allphones Customer Feedback Competition

Information on how to enter and the prizes form part of these Terms and Conditions. Participation in Allphones Customer Feedback Competition (“Competition”) is deemed acceptance of these Terms and Conditions.
Promoter

The promoter is Feedback ASAP Pty Ltd (ABN 53 146 056 331) Level 10, 380 St Kilda Road Victoria 3004.
Competition Period

The period of this Competition begins at 12:00:00am (AEST) on 1st August 2014 and ends at 11:59:59pm (AEST) on 15th July 2015. (“Competition Period”).
Eligibility to Enter

Entry is only open to Australian residents aged 18 years and overwho are current and former customers of Allphones who have received a promotional SMS from the Promoter.

Employees (and their Immediate Family Members) of the Promoter, or any related body corporate of the Promoter, as well as any agency associated with this Competition are ineligible to enter. Immediate Family Members means any of the following: spouse, ex-spouse, de-facto, ex-de-facto, child or step-child (whether natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew, brother, sister, step-brother, step-sister or first cousin.
How to Enter

To enter the Competition, an eligible entrant must complete one of the following mechanics during the Promotional Period:

SMS Entry: (i) reply to the SMS that they receive from the Promoter with the word ‘YES’ in their reply SMS to receive an instant automatic call back. The automatic call back will be an automated phone survey; and (ii) answer all questions in the automated phone survey as prompted. SMS entry cost will vary dependent on the mobile network used but will not exceed 55c. SMS entries via the Internet are ineligible.

1800 Entry: (i) call the designated 1800 number (1800 268 582) sent to them in the SMS they receive from the Promoter; and (ii) answer all questions in the automated phone survey as prompted including their contact phone number (mobile phone number). The entry when calling the 1800 number is free from a landline.

Website Entry (via email): (i) click on the link provided in the email that they receive from the Promoter to be directed to the promotional website: https://surveys.esurveys.com.au/feedbackasap/ZIAXJDFJAJ?customer_email={merge:{field:Email}} and (ii) input the requested details including their mobile number, and answer all the questions in the survey as prompted on the promotional website, and submit the fully completed entry form.

For the sake of clarity, the entrant will be the person whose name is registered on the Allphones account relevant to the mobile phone number submitted on entry (for 1800 entry) or the mobile phone used to enter (for SMS entry).

Only one (1) entry permitted per person.
Prize Draws

Entries open and close for each draw on the dates and times specified in the table below. The prizes draws will be conducted by Feedback ASAP Pty Ltd Level 10, 380 St Kilda Road 3004 at 12noon AEDST on the dates specified in the table below. Entries in each prize draw will not be entered into any subsequent prize draws.

 
Prize Draw   Entries Open   Entries Close   Draw Date
1   12:00:00am (AEST)1s August 2014   11:59:59pm (AEST) on31 January 2015    2 February 2015
2   12:00:00am (AEDST)1 February 2015   11:59:59pm (AEDST) on15 July 2015   17 July 2015

 

The winner of each Prize Draw Period will be notified by telephone and SMS within two (2) days of the draw. If the winner is located in the ACT they will be contacted by mail. Each winner’s name will be published on www.allphones.com.au within 7 days of the relevant draw.
Prizes

The first valid entry drawn in each prize draw will win a $2,000 VISA Gift Card.

The VISA Gift Card will be posted to the winner by registered mail, at the Promoter’s cost and is valid for 12 months from the date of card issue.  The VISA Gift Card is subject to its terms of issue and may not be accepted by all retailers. The Promoter accepts no liability for a defective Gift Card however, if necessary, will provide reasonable assistance to a winner to ensure a replacement Visa Gift Card is provided.

Any ancillary costs associated with redeeming the Visa Gift Card not included. Any unused balance of the Visa Gift Card will not be awarded as cash. Redemption of the Visa Gift Card is subject to any terms and conditions of the issuer including those specified on the Visa Gift Card.
Unclaimed Prize Draw/s

If a prize is still unclaimed after three calendar months of the original prize draw, the Promoter will conduct a further draw for the prize, subject to any directions from any regulatory authority. The Dates for these draws would be:

Draw 1:          4 May 2015

Draw 2:          19 October 2015

Each winner of an unclaimed prize draw will be notified by telephone and SMS within two (2) days of the draw. If the winner is located in the ACT they will be contacted by mail.

The winner’s name will be published on www.allphones.com.au within 7 days of the prize draw.
General

This is not a game of skill. The single prize winner from each Prize Draw Period will be selected by Feedback ASAP Pty Ltd at random through an automatic selection process.

Incomplete entries will be deemed invalid and removed from the draw. The promoter’s decision is final.

The Promoter’s decision is final and no correspondence will be entered into.

The total value of the prize pool is AU$4,000.

The prizes are not transferable or exchangeable and cannot be taken in any other form (including not being able to be taken as cash).

Subject to the unclaimed prize draw clause 14, if for any reason a winner does not take possession of their prize by the time stipulated by the Promoter, then the prize will be forfeited.

The draws will be conducted by Feedback ASAP, Level 10, 380 St Kilda Rd Melbourne 3004.

This Competition is authorised under: NSW permit no. LTPS/14/05531and ACT permit no. TP 14/02467

Any entrant (who the Promoter automatically enters into the Competition when they provide Feedback) who no longer wishes to participate in the Competition can email support@feedbackasap.com and request for their entry to be removed from the relevant draw.