https://www.electrolux.com.au/promotions



Receive up to $250 cashback when you purchase an eligible Electrolux laundry appliance*
Promo period: 8 July – 9 September 2017
Redemption period: 8 July – 9 October 2017
*Via online redemption
Terms and Conditions apply

ELECTROLUX LAUNDRY CASHBACK JULY 2017
TERMS AND CONDITIONS Redemption
1. Information on the offer and how to claim the offer form part of these Terms
and Conditions. Participation in this promotion is deemed acceptance of
these Terms and Conditions.
2. The Promoter is Electrolux Home Products Pty Ltd (“EHP”) of 163 O’Riordan
Street, Mascot NSW 2020 ABN 51 004 762 341 and its agents in the promotion,
including their officers, employees and agents (collectively called the
“Promoter”).
3. The promotion commences on Saturday 8th July 2017 and closes at 11.59pm
AEST on Saturday 9th September 2017 (“Promotional Period”). Redemptions will
be open from Saturday 8th July 2017 to 5pm, Monday 9th October 2017
("Redemption Period")
4. This promotion is only open to Australian residents 18 years or over, who
purchase a participating Electrolux Front Load Washer (models detailed in
clause 6 below known as “Participating Products”) from any participating
Electrolux Retailer (“Participating Retail Stores”) during the Promotional Period
for domestic use by that purchaser only at a residential address.
5. Employees (and their immediate families) of the Promoter, participating
sales agents and agencies associated with this promotion are ineligible to
claim. Immediate family means any of the following: spouse, ex-spouse, defacto
spouse, child or step-child (whether natural or by adoption), parent,
step-parent, grandparent, step-grandparent, uncle, aunt, niece, nephew,
brother, sister, step-brother, step-sister or 1st cousin.
6. Participating Products are the following Electrolux Product models:
EWF12753, EWW12753, EDC2075GDW, EWF12853, EDC2086GDW, EWF14933,
EDH3786GDW, EWF14013, EWF14023, EWW14013
7. The Promoter does not guarantee that all Participating Products will be
available for purchase throughout the Promotional Period.
8. For the purposes of these Terms and Conditions, the following definitions
apply:
'Purchase' means order placed and payment made in full for the Participating
Product during the Promotional Period from an Australian participating
authorised Electrolux dealer.
‘Australian participating authorised Electrolux dealer’ means only retail
partners of EHP (including online retail partners) approved by EHP;
“Purchase” does not include:
Rental payment plans with a term of less than 18 months;
(ii) Orders not paid in full;
(iii) Commercial or business transactions; or purchases made for
commercial or business purpose; or purchased in a business name;
(iv) Second hand products;
(v) Electrolux staff and the staff’s immediate family purchases;
(vi) Purchases made in conjunction with any other promotion;
(vii) Purchases made directly from EHP Pty Ltd; and
(viii) Purchases made through any unauthorised retailer.
9. The Promoter recommends that prior to purchasing a Participating Product
the customer verifies that the retailer is authorised to participate in this
Promotion.
10.Every valid claim received during the Redemption Period will be awarded
the corresponding cash back value on their purchase. Cash back values are
as follows:
$50 cashback – EWF12753, EWW12753, EDC2075GDW
$75 cashback – EWF12853, EDC2086GDW
$100 cashback – EWF14933, EDH3786GDW
$150 cashback – EWF14013, EWF14023
$250 cashback – EWW14013
The cash back will be awarded in the form of a payment via EFT transfer to a
nominated bank account or to a designated credit card only. The claimant
must nominate their chosen payment method when submitting their claim
online.
11. Only 1 claim per person (with a maximum also of 1 claim collectively by all
persons in any one household) is permitted in accordance with the claim
requirements.
12. Claimants should allow 6-8 weeks for payment of their cash back from the
end of the Redemption Period.
13. To claim the cashback, the claimant must complete the official claim form
at www.electrolux.com.au/promotions including their first name, last name,
contact phone number, complete delivery address, nominated email address,
Electrolux product model number and serial number, purchase receipt
number, purchase receipt date, store of purchase and scan and upload their
purchase receipt. Claims must be received by 5pm AEST on Monday 9th
October 2017 (end of Redemption Period). No claims will be processed after
this date. If a claimant is unable to provide the serial number of the
Participating Product purchased at the time of submitting the online claim
form, the claim will be accepted for consideration, however, the claimant
must provide the serial number to the Promoter within 90 days of the end of
the Promotional Period. Such claimants will be sent an email by the Promoter
providing them with information on how to submit their serial number.
14. This is an online redemption only. All claims must be made by the actual
purchaser of the Participating Product as evidenced by the purchase receipt.
Claims by any other person will not be accepted. Please refer to the ‘How to
claim’ instructions online for more details.
15. The Promoter reserves the right, at any time, to verify the validity of claims
and claimants (including a claimant’s identity, age and place of residence)
and to disqualify any claimant who submits a claim that is not in accordance
with these Terms and Conditions or who tampers with the claim process. Failure
by the Promoter to enforce any of its rights at any stage does not constitute a
waiver of those rights.
16. If a claimant has not received their purchased item from their retailer, at
time of payment, claimants are still eligible for the cashback if they have paid
in full within the promotional period. Purchases or claims showing incomplete
payment for the participating products will not be accepted. The claimant
MUST however lodge a claim before the end of the redemption period.
17. Incomplete, indecipherable or illegible claims will be deemed invalid.
18. The Promoter’s decision is final and no correspondence will be entered
into.
19. The claimant must retain their original purchase receipt as proof of
purchase. Failure to produce either the original or a copy of the purchase
receipt when requested may, in the absolute discretion of the Promoter, result
in invalidation of the claimant’s claim and forfeiture of any right to the
cashback.
20. The claimed cashback is not transferable or exchangeable & is not
redeemable at the point of purchase.
21. The Promoter accepts no responsibility or liability in relation to any delay in
satisfying any claim for the cashback.
22. Any cost associated with accessing the Promoter's website for the purpose
of making a claim is the claimant's.
23. The use of any automated entry software or any other mechanical or
electronic means that allows an entrant to automatically enter repeatedly is
prohibited and will render all entries submitted by that entrant invalid.
24. The Promoter makes no guarantee of the availability of its web services
and will not be held responsible for interruption of service that may interfere
with the ability to participate in the Promotion.
25. The Promoter is not responsible for any problems or technical malfunction
of any telephone or network or lines, servers or providers, computer
equipment, software, technical problems or traffic congestion on a mobile
network, or any combination thereof, or any other technical failures including
any damage to a claimant’s or any other person's mobile device or computer
related to, or resulting from, participation in this promotion or the downloading
of any materials related to this promotion.
26. If there is an event beyond the promoter’s control which causes an
interruption to its processing of the promotion the Promoter reserves the right to
cancel, terminate, modify or suspend the promotion subject to any written
directions from a relevant Regulatory Authority.
27. Caution: any attempt to deliberately damage the Promoter's promotional
website or the information on the website, to cause malicious damage or
interference with the normal functioning of the website, or to otherwise
undermine the legitimate operation of this promotion may be a violation of
criminal and civil laws. Should such an attempt be made, whether successful
or not, the Promoter reserves the right to seek damages to the fullest extent
permitted by law. If the Promoter suffers loss or incurs any costs in connection
with any breach of these conditions of entry or any other legal obligation by
entrant claimant, the claimant agrees to indemnify the Promoter for those
losses, damages and costs.
28. The Promoter will not be responsible for any incorrect, inaccurate or
incomplete information communicated in the course of, or in connection with,
this promotion if the deficiency is occasioned by any cause outside the
reasonable control of the Promoter.
29. The Promoter reserves the right to reclaim the cashback from any claimant,
if the initially purchased Participating Product is returned after the claim has
been processed and fulfilled (other than for warranty reasons). This clause
does not limit or affect the claimant's rights with regards to warranties on the
Participating Product either from the manufacturer or implied by legislation.
30. If for any reason this promotion is not capable of running as planned
because of infection by computer virus, bugs, tampering, unauthorised
intervention, technical failures or any other causes beyond the reasonable
control of the Promoter which corrupt or affect the administration, security,
fairness, integrity or proper conduct of this promotion, the Promoter reserves
the right in its sole discretion to cancel, terminate, modify or suspend the
promotion, subject to any written directions from a regulatory authority made
under applicable State or Territory legislation.
31. Nothing in these Terms and Conditions limits, excludes or modifies or
purports to limit, exclude or modify any provision of relevant legislation
including the Competition and Consumer Act and the Australian Consumer
Law in the Commonwealth, State and Territories of Australia (“Non-Excludable
Guarantees”).
32. Except for any liability that cannot be excluded by law, the Promoter
(including its officers, employees and agents) excludes all liability (including for
negligence) for any personal injury or any loss or damage (including loss of
opportunity) whether direct, indirect, special or consequential, arising in any
way out of the Promotion, including, but not limited to, where arising out of the
following: (a) any technical difficulties or equipment malfunction (whether or
not under the Promoter’s control); (b) any theft, unauthorised access or third
party interference; (c) any claim or cashback that is late, lost, altered,
damaged or misdirected (whether or not after their receipt by the Promoter)
due to any reason beyond the reasonable control of the Promoter; (d) any
variation in offer value to that stated in these Terms and Conditions; (e) any tax
liability incurred by a claimant; or (f) use of a cashback.
33. All claims and any copyright subsisting in the claims become and remain
the property of the Promoter. The Promoter collects personal information
about claimants to include claimants in the promotion. If the personal
information requested is not provided, the claimant may not participate in the
promotion. By participating in the promotion and opting in at the point of
product registration, each claimant also acknowledges that a further primary
purpose for collection of claimants’ personal information by the Promoter is to
enable the Promoter to use the information to assist the Promoter in improving
goods and services and to contact claimants in the future with information on
special offers or provide claimants with marketing materials via any medium
including mail, telephone and commercial electronic messages (SMS (Short
Message Service), MMS (Multimedia Message Service), IM (Instant Messaging)
and email) or any other form of electronic, emerging, digital or conventional
communications channel whether existing now or in the future. The Promoter
may share information with its Australian related companies and promotional
partners who may contact claimants with special offers in this way. By entering
the promotion and opting in at the point of product registration, each
claimant agrees that the Promoter may use claimants’ personal information in
this manner. Claimants can also gain access to, update or correct any
personal information by contacting the Promoter via email at
promotions@electrolux.com.au. All personal information will be stored at
Consortium Clemenger of 1 Basalt Road, Pemulwuy, NSW 2145. A copy of the
Promoter's Privacy Policy in relation to the treatment of personal information
collected may be obtained by contacting the Promoter.
34. LAY-BY-CLAUSE Please note that only lay-bys that have been initiated
within the Promotional Period and paid in full by the end of the Promotion
Period (and redeemed during the Redemption Period) are eligible for the
cashback.
35. PLEASE NOTE: Purchasers of Participating Products (see clause 6) models for
Government and Commercial contract sales, second quality (T2), and auction
goods are excluded from this promotion. SECOND QUALITY GOODS (T2) means
products bearing Serial Numbers with the prefix “A”, “B” or “C”