https://www.electrolux.com.au/promotions



Receive $100 cashback when you purchase an eligible Electrolux Fridge*
Promo period: 13 July – 9 September 2017
Redemption period: 13 July – 9 October 2017
*Via online redemption
Terms and Conditions apply


ELECTROLUX REFRIGERATOR CASHBACK JULY 2017
TERMS AND CONDITIONS Redemption
1. Information on the offer and how to claim the offer form part of these Terms and
Conditions. Participation in this promotion is deemed acceptance of these Terms and
Conditions.
2. The Promoter is Electrolux Home Products Pty Ltd (“EHP”) of 163 O’Riordan Street,
Mascot NSW 2020 ABN 51 004 762 341 and its agents in the promotion, including their
officers, employees and agents (collectively called the “Promoter”).
3. The promotion commences on Thursday 13th July 2017 and closes at 11.59pm AEST on
Saturday 9
th September 2017 (“Promotional Period”). Redemptions will be open from
Thursday 13th July 2017 to 5pm, Monday 9
th October 2017 ("Redemption Period")
4. This promotion is only open to Australian residents 18 years or over, who purchase a
participating Electrolux Refrigerator (models detailed in clause 6 below known as
“Participating Products”) from any participating Electrolux Retailer (“Participating Retail
Stores”) during the Promotional Period for domestic use by that purchaser only at a
residential address.
5. Employees (and their immediate families) of the Promoter, participating sales agents and
agencies associated with this promotion are ineligible to claim. Immediate family means
any of the following: spouse, ex-spouse, de-facto spouse, child or step-child (whether
natural or by adoption), parent, step-parent, grandparent, step-grandparent, uncle, aunt,
niece, nephew, brother, sister, step-brother, step-sister or 1st cousin.
6. Participating Products are the following Electrolux Product models:
Bottom Mount - EBE4507SA
7. The Promoter does not guarantee that all Participating Products will be available for
purchase throughout the Promotional Period.
8. For the purposes of these Terms and Conditions, the following definitions apply:
'Purchase' means order placed and payment made in full for the Participating Product
during the Promotional Period from an Australian participating authorised Electrolux
dealer.
‘Australian participating authorised Electrolux dealer’ means only retail partners of EHP
(including online retail partners) approved by EHP;
“Purchase” does not include:
Rental payment plans with a term of less than 18 months;
(ii) Orders not paid in full;
(iii) Commercial or business transactions; or purchases made for commercial or business
purpose; or purchased in a business name;
(iv) Second hand products;
(v) Electrolux staff and the staff’s immediate family purchases;
(vi) Purchases made in conjunction with any other promotion;
(vii) Purchases made directly from EHP Pty Ltd; and
(viii) Purchases made through any unauthorised retailer.
9. The Promoter recommends that prior to purchasing a Participating Product the customer
verifies that the retailer is authorised to participate in this Promotion.
10.Every valid claim received during the Redemption Period will be awarded the
corresponding cash back value on their purchase. Cash back values are as follows:
$100 cash back - EBE4507SA
The cash back will be awarded in the form of a payment via EFT transfer to a nominated
bank account or to a designated credit card only. The claimant must nominate their chosen
payment method when submitting their claim online.
11. Only 1 claim per person (with a maximum also of 1 claim collectively by all persons in
any one household) is permitted in accordance with the claim requirements.
12. Claimants should allow 6-8 weeks for payment of their cash back from the end of the
Redemption Period.
13. To claim the cashback, the claimant must complete the official claim form at
www.electrolux.com.au/promotions including their first name, last name, contact phone
number, complete delivery address, nominated email address, Electrolux product model
number and serial number, purchase receipt number, purchase receipt date, store of
purchase and scan and upload their purchase receipt. Claims must be received by 5pm
AEST on Monday 9th October 2017 (end of Redemption Period). No claims will be
processed after this date. If a claimant is unable to provide the serial number of the
Participating Product purchased at the time of submitting the online claim form, the claim
will be accepted for consideration, however, the claimant must provide the serial number
to the Promoter within 90 days of the end of the Promotional Period. Such claimants will
be sent an email by the Promoter providing them with information on how to submit their
serial number.
14. This is an online redemption only. All claims must be made by the actual purchaser of
the Participating Product as evidenced by the purchase receipt. Claims by any other
person will not be accepted. Please refer to the ‘How to claim’ instructions online for more
details.
15. The Promoter reserves the right, at any time, to verify the validity of claims and
claimants (including a claimant’s identity, age and place of residence) and to disqualify any
claimant who submits a claim that is not in accordance with these Terms and Conditions or
who tampers with the claim process. Failure by the Promoter to enforce any of its rights at
any stage does not constitute a waiver of those rights.
16. If a claimant has not received their purchased item from their retailer, at time of
payment, claimants are still eligible for the cashback if they have paid in full within the
promotional period. Purchases or claims showing incomplete payment for the participating
products will not be accepted. The claimant MUST however lodge a claim before the end
of the redemption period.
17. Incomplete, indecipherable or illegible claims will be deemed invalid.
18. The Promoter’s decision is final and no correspondence will be entered into.
19. The claimant must retain their original purchase receipt as proof of purchase. Failure to
produce either the original or a copy of the purchase receipt when requested may, in the
absolute discretion of the Promoter, result in invalidation of the claimant’s claim and
forfeiture of any right to the cashback.
20. The claimed cashback is not transferable or exchangeable & is not redeemable at the
point of purchase.
21. The Promoter accepts no responsibility or liability in relation to any delay in satisfying
any claim for the cashback.
22. Any cost associated with accessing the Promoter's website for the purpose of making a
claim is the claimant's.
23. The use of any automated entry software or any other mechanical or electronic means
that allows an entrant to automatically enter repeatedly is prohibited and will render all
entries submitted by that entrant invalid.
24. The Promoter makes no guarantee of the availability of its web services and will not be
held responsible for interruption of service that may interfere with the ability to participate
in the Promotion.
25. The Promoter is not responsible for any problems or technical malfunction of any
telephone or network or lines, servers or providers, computer equipment, software,
technical problems or traffic congestion on a mobile network, or any combination thereof,
or any other technical failures including any damage to a claimant’s or any other person's
mobile device or computer related to, or resulting from, participation in this promotion or
the downloading of any materials related to this promotion.
26. If there is an event beyond the promoter’s control which causes an interruption to its
processing of the promotion the Promoter reserves the right to cancel, terminate, modify or
suspend the promotion subject to any written directions from a relevant Regulatory
Authority.
27. Caution: any attempt to deliberately damage the Promoter's promotional website or the
information on the website, to cause malicious damage or interference with the normal
functioning of the website, or to otherwise undermine the legitimate operation of this
promotion may be a violation of criminal and civil laws. Should such an attempt be made,
whether successful or not, the Promoter reserves the right to seek damages to the fullest
extent permitted by law. If the Promoter suffers loss or incurs any costs in connection with
any breach of these conditions of entry or any other legal obligation by entrant claimant,
the claimant agrees to indemnify the Promoter for those losses, damages and costs.
28. The Promoter will not be responsible for any incorrect, inaccurate or incomplete
information communicated in the course of, or in connection with, this promotion if the
deficiency is occasioned by any cause outside the reasonable control of the Promoter.
29. The Promoter reserves the right to reclaim the cashback from any claimant, if the initially
purchased Participating Product is returned after the claim has been processed and
fulfilled (other than for warranty reasons). This clause does not limit or affect the claimant's
rights with regards to warranties on the Participating Product either from the manufacturer
or implied by legislation.
30. If for any reason this promotion is not capable of running as planned because of
infection by computer virus, bugs, tampering, unauthorised intervention, technical failures
or any other causes beyond the reasonable control of the Promoter which corrupt or affect
the administration, security, fairness, integrity or proper conduct of this promotion, the
Promoter reserves the right in its sole discretion to cancel, terminate, modify or suspend
the promotion, subject to any written directions from a regulatory authority made under
applicable State or Territory legislation.
31. Nothing in these Terms and Conditions limits, excludes or modifies or purports to limit,
exclude or modify any provision of relevant legislation including the Competition and
Consumer Act and the Australian Consumer Law in the Commonwealth, State and
Territories of Australia (“Non-Excludable Guarantees”).
32. Except for any liability that cannot be excluded by law, the Promoter (including its
officers, employees and agents) excludes all liability (including for negligence) for any
personal injury or any loss or damage (including loss of opportunity) whether direct,
indirect, special or consequential, arising in any way out of the Promotion, including, but
not limited to, where arising out of the following: (a) any technical difficulties or equipment
malfunction (whether or not under the Promoter’s control); (b) any theft, unauthorised
access or third party interference; (c) any claim or cashback that is late, lost, altered,
damaged or misdirected (whether or not after their receipt by the Promoter) due to any
reason beyond the reasonable control of the Promoter; (d) any variation in offer value to
that stated in these Terms and Conditions; (e) any tax liability incurred by a claimant; or (f)
use of a cashback.
33. All claims and any copyright subsisting in the claims become and remain the property of
the Promoter. The Promoter collects personal information about claimants to include
claimants in the promotion. If the personal information requested is not provided, the
claimant may not participate in the promotion. By participating in the promotion and opting
in at the point of product registration, each claimant also acknowledges that a further
primary purpose for collection of claimants’ personal information by the Promoter is to
enable the Promoter to use the information to assist the Promoter in improving goods and
services and to contact claimants in the future with information on special offers or provide
claimants with marketing materials via any medium including mail, telephone and
commercial electronic messages (SMS (Short Message Service), MMS (Multimedia
Message Service), IM (Instant Messaging) and email) or any other form of electronic,
emerging, digital or conventional communications channel whether existing now or in the
future. The Promoter may share information with its Australian related companies and
promotional partners who may contact claimants with special offers in this way. By
entering the promotion and opting in at the point of product registration, each claimant
agrees that the Promoter may use claimants’ personal information in this manner.
Claimants can also gain access to, update or correct any personal information by
contacting the Promoter via email at promotions@electrolux.com.au. All personal
information will be stored at Consortium Clemenger of 1 Basalt Road, Pemulwuy, NSW
2145. A copy of the Promoter's Privacy Policy in relation to the treatment of personal
information collected may be obtained by contacting the Promoter.
34. LAY-BY-CLAUSE Please note that only lay-bys that have been initiated within the
Promotional Period and paid in full by the end of the Promotion Period (and redeemed
during the Redemption Period) are eligible for the cashback.
35. PLEASE NOTE: Purchasers of Participating Products (see clause 6) models for
Government and Commercial contract sales, second quality (T2), and auction goods are
excluded from this promotion. SECOND QUALITY GOODS (T2) means products bearing
Serial Numbers with the prefix “A”, “B” or “C