https://www.delonghi.com/en-au/giveway-competitions
SIGN UP FOR THE CHANCE TO WIN
Mother's Day Giveaway
Terms and Conditions apply
Sign Up below to enter by 4 May
Mother’s Day Gift Giveaway Promotion – Terms & Conditions
1. Information on how to enter this Promotion and details form part of these Terms and
Conditions of entry (Terms). These Terms apply to the Promotion and by entering this
Promotion, you represent that you are eligible to enter and you are deemed to have
accepted these Terms.
2. The promoter is De’Longhi Australia Pty Ltd (ABN 49 104 012 857) of Nexus Industry Park,
Building 3A, 43 Lyn Parade, Prestons NSW 2170, Australia, phone 1800 126 659
(Promoter).
3. The Promotion will be open from 12:00 am AEST on 14 April 2025 and will close on 11:59
pm AEST on 4 May 2025 (Promotion Period).
Who can enter?
4. Entry is open to Australian residents aged 18 years and over (Eligible Entrant).
5. Employees, directors, management and contractors of the Promoter and other agencies,
firms or companies associated with the Promotion (including suppliers of the Prize(s)), and
their immediate families, are not eligible to enter. Immediate family means any of the
following: spouse, ex-spouse, de-facto spouse, child or step-child (whether natural or by
adoption), parent, step-parent, grandparent, step grandparent, uncle, aunt, niece,
nephew, brother, sister, step-brother, step-sister or first cousin.
How to enter
6. To enter the Promotion and be eligible to win, an Eligible Entrant must, during the
Promotion Period, submit an entry form at
https://www.delonghi.com/en-au/giveway-competitions, confirm your express consent to receive marketing information and
material by ticking the box indicated and provide the following information: First Name,
Surname, Email (Eligible Entry).
7. Eligible Entrants are not permitted to enter the Promotion multiple times, and multiple
claims/entries are not permitted:
a) only one (1) Eligible Entry is permitted per Eligible Entrant.
b) each Eligible Entry must be submitted separately and in accordance with these
Terms.
c) limit of one (1) Prize per Eligible Entrant.
8. By entering the Promotion, Eligible Entrants: (a) agree to participate in the Promoter's
marketing activities including being interviewed and photographed at the Promoter's
request, and that the Promoter (or the Promoter's agent) may use an Eligible Entrant's
name, voice, photo, comments and entry for marketing purposes at any time and in any
media without reference or compensation to Eligible Entrant in perpetuity, (b) warrant
that the Eligible Entry is their own original work and does not infringe any third party
rights, and (c) grant the Promoter (and the Promoter's related bodies corporate, agents,
licensees and as-signs) a royalty-free, worldwide, perpetual, transferable and irrevocable
licence to use, modify, adapt, publish and sublicense an Eligible Entry anytime, anywhere
and in any way without compensation, and (d) to the extent permitted by law, consent to
the Promoter (and the Promoter's related bodies corporate, agents, licensees and assigns)
infringing moral rights in an Eligible Entrant's entry for an indefinite period and the Eligible
Entrant waives all moral rights in an Eligible Entry that arise outside Australia.
9. All valid Eligible Entries must be received and finalised by 11:59 pm AEST on 4 May 2025.
Any person who submits an entry outside of the Promotion Period will not be eligible to
win a Prize. Any entry that does not comply with these Terms is not an Eligible Entry.
Entries will also be deemed to not be an Eligible Entry if they are incomplete, incorrect, or
incomprehensible or if the entry includes or contains forged, fraudulent, misleading,
deceptive, dishonest or tampered information with in any way, including using any
automated software.
10. The Promoter reserves the right, at any time, to verify the validity of Eligible Entries and
Eligible Entrants (including an Eligible Entrant's identity, age, place of residence, address,
and proof of purchase (if applicable)). Proof of identity, age, residency, address or account
details, and purchase (if applicable) considered suitable for verification is at the discretion
of the Promoter (acting reasonably).
11. The Promoter may decline any invalid entry (ie. an entry that is not an Eligible Entry),
although it reserves the right (in its discretion) to contact (or attempt to contact) the
Eligible Entrant to attempt to resolve any issues with an invalid application that are
capable of resolution. If, following contact with the Eligible Entrant, such issues are
resolved by the Eligible Entrant to the satisfaction of the Promoter, the Promoter may
accept the updated application as an Eligible Entry.
Prize
12. This is a game of chance, not skill. The Prize Winner(s) are determined by chance.
13. Each winner will receive the following Prize:
One (1) “Crafting Gift” valued at $2,106.70 RRP (including GST) comprised of:
One (1) x La Specialista Touch Manual Coffee Machine (EC9455.M);
One (1) x Diadema Kettle (Silver) (KBV2401.M);
One (1) x Diadema Toaster (Silver) (CTV3003.M);
One (1) x Knock Box;
One (1) x Vacuum Canister (Silver);
Two (2) x Sttoke Cup;
One (1) x pair of Cappuccino Glasses;
One (1) x Coffee Care Kit;
One (1) x 1kg Signature Coffee Beans.
14. There will be no more than one (1) winner the total prize pool value is $2,106.70, (incl
GST).
15. The draw will occur at 12:00 pm AEST on 7 May 2025 (Draw). The draw will take place at
Nexus Industry Park, Building 3A, 43 Lyn Parade, Prestons NSW 2170, Australia.
16. A representative of the Promoter will use a random number generator to randomly select
a total of two (2) winners and then verify that they are an Eligible Entry. If a winner’s
entry is not an Eligible Entry, the Draw will take place again until a winner whose entry is
an Eligible Entry is randomly selected using a random number generator (Prize Winner(s)).
17. Prize Winner(s) will be contacted directly via the email address provided in the Eligible
Entry within 24 hours of the Draw via email from a representative of De’Longhi Australia.
18. Prize Winner(s) will then have 7 days from the time the Promoter sends the email
confirming they are a Prize Winner to provide a valid Australian postal address to which
the Promoter may send the Prize. In the event the Promoter does not receive a response
from a Prize Winner within the 7 day period, or the Prize Winner either can not provide
suitable proof as requested by the Promoter in accordance with these Terms or is
otherwise unable to accept the Prize, the Prize will be deemed as forfeited. It is the
responsibility of all Eligible Entrants to check their email inbox to ensure that they receive
any communications relating to the Promotion.
19. Where the Prize Winner has forfeited the Prize, or if for any other reason a re-draw is
required in accordance with these Terms, the representative of the Promoter will choose
a replacement Prize Winner in accordance with the method set out in clause 16 (Re-
Draw). The Promoter will notify the replacement Prize Winner of the Re-Draw in
accordance with clauses 17 and 18. If the Prize Winner of the Re-Draw is unable to be
contacted despite the Promoter's reasonable efforts, subsequent Re-Draws will take place
in the same manner, until two (2) Prize Winners have been drawn that have complied
with clauses 10 and 18.
20. The Promoter will make reasonable efforts to dispatch a Prize to a Prize Winner up to 4
weeks from the date of the Prize Winner providing a valid Australian address to which the
Prize may be sent.
21. The name of the Prize Winner(s) will be announced by the Promoter via
https://www.delonghi.com/en-au/giveway-competitions.
22. The Promoter's decision is final and no correspondence will be entered into.
Prize Conditions
23. If the Prize (or part of the Prize) is unavailable, the Promoter, at its discretion (acting
reasonably), reserves the right to substitute the Prize (or that part of the Prize) with a
prize of equal value and/or specification, subject to any written directions from a
regulatory authority.
24. The Prize, or any unused portion of the Prize, is not transferable or exchangeable and
cannot be taken as cash unless otherwise specified.
25. The Promoter will make reasonable efforts to deliver the Prize(s) to Prize Winner(s). The
Prize Winner(s) shall accept the Prize(s) as described in these Terms and acknowledges
that the Promoter accepts no responsibility for any variation in the value of the Prize(s).
All other costs associated with a Prize Winner receiving a Prize, including any applicable
taxes, are the sole responsibility of the Prize Winner.
General Terms
26. Eligible Entries will be deemed to have been made at the time of their receipt by the
Promoter and not at the time of transmission. Eligible Entrants may only submit an
Eligible Entry in their own name and using their own personal details, and may only
provide their own address and account details in their Eligible Entry. A person must not
claim a Prize to which a Prize Winner is entitled, whether on their behalf or otherwise. If
there is a dispute as to the identity of a Prize Winner, the Prize Winner will be deemed to
be the person in whose name the Eligible Entry is submitted. The Promoter takes the issue
of fraud very seriously, and reserves the right to deem invalid, and report to the police
and/or other appropriate authorities, any entries which it suspects to be fraudulent or
otherwise unlawful. The use of automatic software or similar devices to enter the
Promotion or enter details into the Promotion Website is prohibited.
27. The Promoter reserves the right in its discretion (acting reasonably) to disqualify any
individual who it has reason to believe has breached any of these Terms, or engaged in
any unlawful or other improper misconduct which may jeopardise the fair and proper
conduct of the Promotion. The Promoter's legal rights to recover damages or other
compensation from such an offender are reserved.
28. If this Promotion is interfered with in any way or is not capable of being conducted as
reasonably anticipated due to any reason beyond the reasonable control of the Promoter,
the Promoter reserves the right, in its discretion (acting reasonably), to the fullest extent
permitted by law, to modify, suspend, terminate or cancel the Promotion, as appropriate.
29. The Promoter collects personal information in order to conduct the Promotion and may,
for this purpose, disclose such information to third parties, including but not limited to
agents, contractors, service providers, suppliers and, as required, to Australian regulatory
authorities. An Eligible Entry is conditional on providing this personal information. By
entering, if the Eligible Entrant opts-in by ticking the opt-in box at the time of submitting
their entry, the Eligible Entrant consents to the Promoter using the information for
promotional, marketing, publicity, research and profiling purposes, including sending
electronic messages or telephoning the Eligible Entrant. Eligible Entrants should direct any
request to access, update or correct information by contacting the Promoter via the
Contact Us link on the Promoter's website
https://www.delonghi.com/en-au/customer-support/contact-us. The personal information collected in connection with this Promotion
will be used, stored and disclosed in accordance with the Promoter’s Privacy Policy,
available at
http://www.delonghi.com/en-au/legal/privacy-policy. A request to opt-out,
access, update or correct any information can be made by contacting the Promoter via the
Contact Us link on the Promoter's website
https://www.delonghi.com/en-au/customer-support/contact-us. All Eligible Entries become the property of the Promoter. Unless
otherwise indicated by the Promoter or its agent, the Promoter or its agent may disclose
personal information overseas.
30. The Promoter may change these Terms from time to time, by posting the revised Terms
(or a link to them) on the Promotion Website. Eligible Entrants should regularly check the
Promotion Website for any updates. By submitting an Eligible Entry, Eligible Entrants are
deemed to have accepted the version of these Terms that applies at that time. The
Promoter accepts no responsibility for lost, stolen, late, damaged or misdirected Eligible
Entries.
31. To the extent permitted by applicable law, the Promoter is not responsible for any
technical malfunctions or problems with internet or network congestion, including injury
or damage to an individual's or any other person’s computer related to participation in
this Promotion and problems with the transmission of Eligible Entries and/or emails over
the internet, acts in violation of these Terms, acts in a disruptive manner, or acts with the
intent to annoy, abuse, threaten or harass any other person.
32. Nothing in these Terms limits, excludes or modifies, or purports to limit, exclude or modify
the statutory consumer guarantees as provided under the Competition and Consumer Act
2010 (Cth), as well as any other implied warranties or similar consumer protection laws in
the States and Territories of Australia (Non-Excludable Guarantees). Except for any
liability that cannot by law be excluded, including the Non-Excludable Guarantees, the
Promoter (including its respective officers, employees and agents) excludes all liability
(including negligence), for any personal injury; or any loss or damage (including loss of
opportunity); whether direct, indirect, special or consequential, arising in any way out of
the Promotion including, but not limited to, where arising out of the following: a. any
technical difficulties or product malfunction (whether or not under the Promoter's
control); b. any theft, unauthorised access or third party interference; c. any Eligible Entry
that is late, lost, altered, damaged or misdirected (whether or not after the receipt by the
Promoter) due to interference; d. any tax liability incurred by a claimant; or e. use of a
Prize.
33. Eligible Entrants must fill out the contact form on
www.delonghi.com/en-au/contact-us or
telephone 1800 126 659 for all enquiries. Copyright © De’Longhi Australia Pty Ltd. All
rights reserved.
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