Not actually a prize win, however, in this instance, I am classifying this as a win:
This morning, I called up the current Centre Manager of a former employer today to discover that she did not know that I had filed a claim with Fair Work Ombudsman. The company would have been sent a notice almost a fortnight ago. The Centre Manager advised me that she would get back to me and would check if it was sent to another area within the company.
This afternoon, I received a telephone call from someone from Fair Work Ombudsman who advised that she believes that my claim has merit.

Hopefully, this time around, the claim will not take ten months for all of the information to be determined.